Biggs Healthcare is a leading provider of complex care at home for adults with complex clinical needs.
We understand that choosing care is one of the most important decisions you and your family will make, and we are here to support you every step of the way. Our highly qualified nurses and specialist care staff deliver safe, compassionate, and high-quality support tailored to each individual’s medical, personal, and emotional needs – whether on a long-term basis or a short term basis or through respite care.
End of Life Care (also known as palliative care) provides treatment and manages pain and other physical symptoms resulting from a terminal and/or complex illness.
With a complex and terminal illness, symptoms may need to be controlled and managed where possible. This is a very emotional time for all involved and we understand that. That’s why we spend extra time getting to know you and your loved ones.
Being in a familiar environment during end-of-life care offers significant emotional comfort. Surrounded by personal belongings, pets, family, and memories, individuals often feel more at ease, which can help reduce anxiety and distress in their final days.
End-of-life care at home ensures dedicated, tailored care that focuses solely on the individual’s needs and wishes. Carers provide uninterrupted support, helping to manage symptoms, pain, and emotional well-being with compassion and dignity.
Home care allows individuals to pass away in a private and peaceful setting. This enhances dignity and allows for more intimate moments with loved ones without the interruptions often found in care homes or hospitals.
Home-based care makes it easier for family and friends to spend meaningful time together without strict visiting hours. Loved ones can be present, involved, and supported throughout the process, creating a more personal and connected experience.
Specialist end-of-life carers not only care for the individual but also support family members, offering guidance, reassurance, and respite. This holistic approach helps families feel more in control and less alone during a deeply emotional time.
End-of-life care at home respects the person’s values, preferences, cultural or religious practices, and choices about how they wish to spend their remaining time.
We understand that finding the right care services for yourself or a loved one is an important decision. We specialise in providing personalised, complex care services for adults who are living with long-term conditions. Our commitment is to deliver high-quality, person-centered care.
Our team of highly skilled and experienced professionals work closely with each service user and their family to develop a personalised complex care plan. This collaborative approach ensures that every aspect of care is attuned to the individual’s needs and aspirations.
We are dedicated to continuous improvement, offering ongoing training and support to our staff. This ensures they are equipped with the latest knowledge and skills to provide the highest standard of care.
Care is tailored to the individual’s medical, emotional, and daily living needs. Home care offers dedicated one-to-one support with flexible, customised routines and interventions.
Being in a familiar space surrounded by personal belongings, loved ones, and pets can reduce stress and anxiety.
Receiving care at home provides a safer, controlled environment – especially important for individuals with compromised immune systems or those using ventilators or feeding tubes.
Complex care at home empowers individuals to maintain independence and autonomy in daily decisions. With support structured around their lifestyle and preferences, people can retain more control over how they live – boosting confidence and dignity.
Care can be closely coordinated with GPs, district nurses, occupational therapists, and other NHS professionals, ensuring a joined approach to care.
Home care allows families to stay closely involved in the individual’s life and care, without restrictions. It fosters stronger emotional connections, provides reassurance to loved ones, and reduces the emotional strain often associated with residential placements.
We understand that each person has unique needs and preferences, and we strive to provide personalised care that meets those needs.
This service provides flexible, high-quality care and support to enable people to stay in their own homes and lead an independent and fulfilling life. We encourage customers to take control of their own service, making choices, accessing local facilities and remaining an active member of their community where possible.
As a leading care provider, we are committed to providing high-quality care for individuals with disabilities. Support is not just for our service users, but extends across the family.
Our case managers work closely with families, healthcare professionals, and the wider support network to develop a tailored care plan that reflects the unique clinical, emotional, and lifestyle needs of the individual.
With one dedicated case manager overseeing the entire care journey, families have a consistent, reliable point of contact, ensuring clear communication, fast response times, and peace of mind.
We coordinate every aspect of care, from medical appointments and therapy schedules to home adaptations and equipment provision, reducing stress for families and ensuring nothing is overlooked.
Our case managers act as advocates for the client and their family, navigating NHS systems, liaising with commissioners, and making sure the client’s voice is always heard.
By continuously assessing and reviewing care plans, our team can identify potential issues early and implement changes quickly – minimising the risk of hospital admissions or breakdowns in care.
Ideal’s case managers are experienced in a wide range of complex health conditions, from neurological disorders and spinal injuries to any of our clients needs, ensuring safe, evidence-based care planning and delivery.
As a leading care provider, we are committed to providing high-quality care for individuals.
This service provides comprehensive and compassionate care for individuals. This service is focused on quality of life and opportunities to maximise independence as opposed to day-to-day care tasks.
Receiving relief care at home means the person being cared for can stay in familiar surroundings with their own routines, belongings, and comforts. This reduces anxiety and confusion, especially for individuals with dementia or complex needs.
Carers focus solely on the individual’s needs and preferences, delivering more tailored and responsive care.
Relief care at home maintains normal routines such as sleep, meals, activities, and medication schedules.
Carers can take time to rest or attend to other responsibilities, knowing their loved one is safe, happy, and receiving quality care at home. This reduces burnout and provides peace of mind.
Using respite care at home helps build familiarity with professional carers, making future care transitions smoother if longer-term support is needed. It also promotes trust and confidence for both the individual and their family.
Care can be arranged for a few hours, overnight stays, or several days offering flexibility to suit each family’s needs. It’s ideal for both planned breaks and emergencies.
As a leading care provider, we are dedicated to supporting individuals with disabilities.
Our service promotes independence, mobility and personal empowerment, focusing on meaningful opportunities and improved quality of life rather than simply assisting with daily care needs
We build personalised support packages that reflect each person’s unique physical needs, preferences, goals, and routines—ensuring they live life with dignity, independence, and confidence.
From personal care and mobility care to medication and specialist equipment use, our trained carers and nurses provide everything needed to ensure safe, effective day-to-day living.
We support individuals to make their own choices, develop skills, and engage with the world on their own terms—at home, at work, or in the community.
Our team receives specialist training in supporting people with physical disabilities, including manual handling, use of assistive technology, and working with conditions such as cerebral palsy, MS, and spinal injuries.
Whether care is needed for a few hours a week or 24/7, our service is flexible and designed to grow or adapt with the individual’s changing needs.
We work alongside district nurses, occupational therapists, physiotherapists, GPs and other professionals to ensure holistic care and seamless communication across all aspects of the person’s wellbeing.
As a leading care provider, we are committed to providing high-quality care for individuals with disabilities.
This service provides flexible, high-quality care and support to enable people to stay in their own homes and lead an independent and fulfilling life. We encourage customers to take control of their own service, making choices, accessing local facilities and remaining an active member of their community where possible.
We create bespoke care plans based on each individual’s abilities, preferences, routines, and goals—ensuring that support is meaningful, empowering, and truly person-led.
Our service is designed to help individuals with learning disabilities gain life skills, make choices, and live as independently as possible both at home or in the community.
Our care teams receive specialist training in supporting people with learning disabilities, autism, and associated needs, ensuring compassionate, respectful, and skilled support.
We work closely with families, guardians, and advocates, keeping them involved in decisions while respecting the autonomy of the person receiving care.
We support individuals to take part in education, volunteering, day services, social activities, and community life, promoting confidence, belonging, and wellbeing.
With robust coordination and staff continuity, we build trusting relationships and reduce anxiety through predictable, familiar support, especially important for individuals who thrive on routine.